New Arrivals → Rings → Earrings → Necklaces → Bracelets → Jewelry Sets → Best Sellers → Sale →
Client Privilege

Returns & Exchanges

We want you to feel entirely confident in your choice. Novura offers an extended 30-day return and exchange policy from the date your package arrives.

Simple 3-Step Return Process

  1. Notify our atelier: Email info@novura.ltd with your order number.
  2. Pack securely: Place the unworn jewelry in its original Novura presentation box.
  3. Drop off: Drop off at any Royal Mail post office or arrange courier pickup with your prepaid return label.

Refunds are issued to the original method of payment (BLIK, Card, or PayPal) within 3 to 5 business days of receiving and inspecting your return.